Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see q.com/legal ). Other than internet services covered by Price for Life offer, your monthly rates for any other services, leased equipment, taxes, or fees are not guaranteed and may increase during the time of your service. Price for Life offer also may terminate if Quantum Fiber discontinues your selected internet plan at your service address due to network, equipment, or technology changes or upgrades. Customer must remain in good standing and Price for Life offer terminates if customer cancels or changes their internet plan or account in any manner, including change of address (even if plan is available), change to internet service or speed, and service suspension (including Pause Program or non-payment) or disconnection. Offer not available with Instant Internet service, Instant 360 WiFi service, or at bulk service properties. Price for Life: Offer available to new and existing customers located in qualifying markets and cannot be combined with other promotions or offers. Service and rate in select locations only. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection see q.com/legal for more information. Download/upload speed via a wired connection. Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.Ĭustomer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices.
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